Frequently Asked Questions
Everything you need to know about your new favorite scrubs.
What makes Poppy Scrubs different from other brands?
Poppy Scrubs are engineered with our proprietary Core-Stretch fabric, offering four-way stretch, moisture-wicking properties, and an antimicrobial finish designed specifically for the demands of healthcare professionals.
How do I find the right fit?
We recommend checking our comprehensive Size Guide located on each product page. Our scrubs are designed with a modern, tailored fit; if you prefer a roomier feel, we suggest sizing up.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached. We provide a pre-paid shipping label for all domestic exchanges.
How should I care for my scrubs to ensure they last?
To maintain the integrity of the fabric and color, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach or fabric softeners.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer group discounts for clinics or hospitals?
Yes! We offer tiered pricing for group orders of 15 sets or more. Please contact our bulk sales team through our 'Group Orders' page for a custom quote.